Posts tagged disaster

5-Minute Message: Contexts and Themes — Technology

Some people are just technophiles: they’ll happily engage in most any pursuit — so long as it involves technology. Use this taste for technology to build your readiness by giving some of these super-helpful techie activities to them. Conduct a Backup & Restore Drill – test your ability to access key files quickly from your computer backups (of course you back up!) Try accessing files stored on disks, tapes or in the cloud.

- Download emergency preparedness and productivity Apps for everyone with a Smartphones, iPads, iPods or tablets.

- Create an Emergency Jump Drive for every key position in your response team. Include checklists, staff and client rosters, Incident Command System tip sheets, media talking points – anything that will help people perform their disaster duties well.

- Empower your tech-lovers to take you to heights of preparedness and response capacity.

Tip: If you have a zealous computer/IT person on your team, be sure to share the resources from TechSoup with them!

5-Minute Message: Calendaring Your Success

Help your team fully embrace the importance of planning and prioritizing by starting the year with a quality calendar session. Invite everyone on your team to contribute to creating your 2011 preparedness calendar. You’ll want to plot out dates for: trainings, exercises, drills, rotation of supplies, changing batteries, updating contact info, renewing certifications, and dates that could impact your community (holidays, key anniversaries, and major events scheduled by other people). Be sure to include dates for applying for (or reporting on) funding and grants!

If you don’t have one already, consider creating an online calendar. Beyond creating a shared place for your preparedness and planning commitments to exist, online calendars allow everyone to access information while on the road, and you can automatically send reminders. Help everyone to master their own schedules, by creating powerful calendar habits and structures!

Tip: You can create custom calendars for use online and for posting on
bulletin boards by visiting calendar.google.com or timeanddate.com.

5-Minute Message: The Gift of Completion

As the year 2010 comes to an end, take time to reflect on — and document — all that was and wasn’t accomplished with your emergency preparedness and disaster readiness initiatives.  Thumb through your to-do lists, preparedness promises, planning calendars and other records to capture: what worked, what didn’t, what still needs to be done, and what items should be revisited.

It doesn’t matter whether your projects were booming successes, crashing failures, non-starters or something else.  Whatever you find, simply acknowledge it, document it, and move forward.  Begin 2011 by being complete with 2010, strengthened by your successes and failures, with a clean slate, and with renewed energy for future efforts.

Tip: Give the members of your team the opportunity to be complete as well. Whether they were the rock stars of readiness or the dead-weights of your disaster work, give everyone the chance to start fresh.

Happy New Year to all. Thank you for supporting CARD and our efforts to serve nonprofits! We are looking forward to serving you in 2011.

5-Minute Message: Communication: Who You Gonna Call?

One of the best ways to build your disaster resilience AND become more powerful everyday is to become masterful at communicating. A great first step is to get a comprehensive list of the people you need to communicate with in an emergency. For most agencies, the list includes the following: staff, volunteers, emergency contacts of staff and volunteers, your clients or consumers, neighbors and immediate community, Board of Directors, community partners, sister agencies, funders and donors, media (traditional and social), suppliers and vendors (i.e. insurance, legal services), and of course, local emergency agencies.

Get your team brainstorming and add or remove groups from the list as necessary. With a complete list you’ll be better equipped to prioritize your resources and reach the right people, at the right time, with the right message.

Resource: How to build a phone tree

5-Minute Message: A Toast to Your Safety!

This time of year people of good cheer get together, raise glasses, give thanks, and make toasts! For safety aficionados, this is an opportunity to thank, acknowledge, and praise people whose efforts and support made your organization safer and more prepared.

Remember to be specific: if they checked every fire extinguisher, posted safety signage everywhere, placed hand sanitizer throughout your agency, and made safety fun and empowering for everyone – acknowledge those things. This shows that you noticed their efforts and everyone listening learns what it takes to make preparedness a reality. Share stories of amusing or funny things that happened along the preparedness path. The happy holiday setting is a perfect time for preparedness to be seen as a generous positive activity; undertaken not out of fear of disasters, but out of love, care, and appreciation for the people present.

Exxon Valdez — The Environmental and PR Disaster

On March 24th, 1989, the Exxon Valdez oil tanker hit Bligh Reef in Prince William Sound, Alaska, spilling 11 million gallons of crude oil. It devastated the local ecosystem and became one of the largest environmental disasters in US history. The eco-disaster lives on, as does the PR nightmare for Exxon — experts still use the company’s response to illustrate what not to do: disregard your own response plans; appear arrogant by ignoring local advocacy groups; fail to engage the media. Add media training to your disaster planning curriculum; either professional training or using case studies to learn from others’ successes and failures. Particularly if your agency is viewed as being at fault for something, your disaster communications can either fuel the flames of pain, anger and distrust, or it can facilitate hope and healing.

International Day for Disaster Risk Reduction

October 11, 2006 is the United Nations’ International Day for Disaster Risk Reduction. While governments are bound by borders and jurisdictions, and businesses are bound by their service areas, disasters recognize no such arbitrary restrictions. The size and scope of a disaster can impact people, economies, political relationships and the ways goods and services are spread. A pandemic flu is a good example of a disaster that will quickly move across the globe – making universal solutions and shared resources absolutely vital.

Avoid the trap of thinking “inside the boundaries” and include people in your planning or resource sharing who will be part of your experience no matter where they are.

Presidential Declarations

In honor of President’s Day, learn and share what it means to have a “Presidential Declaration” in a disaster. A Presidential Declaration activates numerous aid programs, which all have eligibility criteria. Programs include:

  • Disaster unemployment insurance and loans
  • Counseling, legal, medical and other support
  • Rebuilding assistance and/or temporary housing
  • Special tax consideration
  • Small Business Loans

To learn more about the process and the results of a Declaration, and how it may impact you, visit FEMA: The Declaration Process

Disaster Mission Statement

Begin a New Year of preparedness properly – write a personal or organizational Disaster Mission Statement. How you function day-to-day will likely change in an emergency. Writing this statement now will help guide all your other decisions in the planning process. Consider:

  • Who are you committed to being for your clients and community when disaster strikes?
  • Does your current mission statement encompass how you see yourself and/or your agency functioning in a disaster?

Think about your commitments and your resource limitations to create this disaster mission statement.

Disaster Contact Infomation

Update your staff’s Disaster Contact Information!  If you don’t have the following information for employees and volunteers, use this opportunity to collect it.  If you have it, now is a good time to update.  For each person, keep a record with:

  • Home and cell phone numbers
  • Local emergency contact (name and phone number)
  • Designated Out-Of-Area disaster contact (name, phone number, email)
  • Medical conditions
  • Immediate family members (those living with or under care of your staff member)
  • Daytime contact information for family members

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