One of the best ways to build your disaster resilience AND become more powerful everyday is to become masterful at communicating. A great first step is to get a comprehensive list of the people you need to communicate with in an emergency. For most agencies, the list includes the following: staff, volunteers, emergency contacts of staff and volunteers, your clients or consumers, neighbors and immediate community, Board of Directors, community partners, sister agencies, funders and donors, media (traditional and social), suppliers and vendors (i.e. insurance, legal services), and of course, local emergency agencies.
Get your team brainstorming and add or remove groups from the list as necessary. With a complete list you’ll be better equipped to prioritize your resources and reach the right people, at the right time, with the right message.
Resource: How to build a phone tree
